5 for $5 Stretch Program

Cancellation Policy

Cancellation and Rescheduling Policy Thank you for choosing 3gyptian Fitness for your fitness journey. We understand that life can be unpredictable, and plans may need adjustments. To ensure the smooth operation of our services and fairness to all clients, please review our cancellation and rescheduling policy: Cancellation Policy 1. Cancellation Period: - Clients must provide a minimum of 24 hours' notice for cancellations. 2. Cancellations within 24 Hours: - Cancellations made in less than 24 hours before the scheduled session will be non-refundable. 3. Rescheduling: - Sessions can be rescheduled with a minimum of 24 hours' notice. Rescheduling Policy 1. Rescheduling Period: - Clients must provide a minimum of 24 hours' notice for rescheduling. 2. Reschedules within 24 Hours: - Reschedules made in less than 24 hours before the scheduled session may not be accommodated. How to Cancel or Reschedule 1. Online Portal: - Log in to your account on 3gyptianFitness.com. - Navigate to the "Booking" section. - Choose the option to cancel or reschedule. 2. Contact Support: - If you encounter issues or need assistance, please contact our support team at support@3gyptianFitness.com. No-Show Policy 1. Failure to Attend: - Clients who fail to attend a scheduled session without prior notice will be considered a no-show. 2. Consequences: - No-shows may result in the loss of the session without eligibility for a refund. Exceptions 1. Emergencies: - In case of emergencies, exceptions to this policy may be considered. Please reach out to our support team with relevant details. 2. Coach Unavailability: - If a coach becomes unavailable, every effort will be made to reschedule the session at the client's convenience. Conclusion We appreciate your understanding and cooperation with our cancellation and rescheduling policy. This policy allows us to maintain a streamlined schedule, ensuring each client receives the attention and service they deserve. If you have any questions or concerns, please feel free to reach out to our support team. Thank you for being a valued member of 3gyptian Fitness. We look forward to continuing your fitness journey with us.

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